Cancellation & Refund Policy

Cosmius Technologies – Refund Policy

Effective Date: 11-SEPT-2025

This Refund Policy applies to all services provided by Cosmius Technologies, including IT consulting, web development, and software development. By engaging our services, clients agree to these terms.

1. General Policy

All services are customized and project-based, which involves dedicated work and resources.
Due to the nature of our services, refunds are highly restricted.

2. Refund Request Window

Refund requests must be submitted within 1 calendar day of payment or service engagement.
Requests submitted after this window will not be entertained under any circumstances.

3. Eligibility

Refunds are only considered if:

Services were not initiated or delivered at all.
There is evident breach of agreed terms by Cosmius Technologies (Agreed by us and client on Email based agreement).

Refunds will not be provided for dissatisfaction, minor revisions, or outcomes differing from subjective client expectations.

4. Refund Processing

Approved refunds will be processed within 15 working days from the date of approval.
Refunds will be issued via the original payment method. Cosmius Technologies is not responsible for bank or currency conversion fees.

5. Non-Refundable Cases

No refund will be issued for:

Services where work has already commenced or deliverables have been provided.
Consulting hours, planning, or advice already delivered.
Third-party services, licenses, or software procured for the client.
Requests submitted after the 1-day window.

6. Request Procedure

To request a refund:

Contact info@cosmiustechnologes.in with:
- Subject line: “Refund Request – [Project Name]”
- Payment proof or invoice details
- Reason for refund request
Cosmius Technologies will review and communicate approval or denial within 3 working days.

7. Right to Deny Refund

Cosmius Technologies reserves the right to deny refund requests if they:

Are submitted after the 1-day request window.
Are not supported by valid evidence of service non-delivery or breach.
Are based on personal dissatisfaction or subjective opinion.

8. Policy Modifications

Cosmius Technologies reserves the right to modify this Refund Policy at any time. Updated policies will be posted on our website, and continued use of services constitutes acceptance.